Privacy Policy

Colors Flame Privacy Policy

This Privacy Policy describes how Colors Flame collects, uses, and shares your personal information when you visit or make a purchase from www.colorsflame.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT

1.1 Device Information

When you visit our Site, we automatically collect:

  • Information about your web browser
  • IP address
  • Time zone
  • Cookies installed on your device
  • Web pages you view
  • Products you consult
  • Search terms used
  • Form of interaction with the Site

1.2 Order Information

When you make or attempt to make a purchase, we collect:

  • Full name
  • Billing address
  • Mailing address
  • Payment information (credit card numbers)
  • Email address
  • Phone number

2. COLLECTION TECHNOLOGIES

2.1 Cookies Used

Cookie Duration Purpose
_session_id Sessional Stores session information (referring page, landing page, etc.)
_shopify_visit 30 minutes Tracks internal statistics on the number of visits
_shopify_uniq Until midnight the next day Counts the visits of an individual customer
cart 2 weeks Stores information about the contents of the shopping cart
_secure_session_id Sessional Secure session identifier
storefront_digest Indefinite Access control for stores with password

2.2 Other Technologies

  • Log files: These track actions on the Site (IP address, browser type, ISP, referring/exit pages, timestamps).
  • Web beacons, tags, and pixels: Record browsing information

3. USE OF YOUR PERSONAL INFORMATION

3.1 Order Information

We use this information to:

  • Process and prepare orders
  • Process payment information
  • Organize shipments
  • Send invoices and confirmations
  • Communicating with you
  • Examine orders for fraud
  • Provide information about products and services (according to your preferences)

3.2 Device Information

We use this information to:

  • Detect potential risks and fraud
  • Improve and optimize our Site
  • Generate reports and statistics
  • Evaluate advertising and marketing campaigns

4. SHARING PERSONAL INFORMATION

We share your personal information with third parties who help us operate our business:

4.1 Service Providers

4.2 Legal Compliance

We may share information to:

  • Comply with laws and regulations
  • Respond to subpoenas or legal orders
  • Protect our rights

5. TARGETED ADVERTISING

We use your personal information to provide you with personalized advertisements and marketing communications.

5.1 How to unsubscribe:

6. "DO NOT TRACK" SIGNS

We do not alter our data collection practices when we receive "Do Not Track" signals from your browser.

7. YOUR RIGHTS (EUROPEAN RESIDENTS)

If you are a European resident, you have the right to:

  • Access your personal information
  • Request correction of information
  • Request information update
  • Request deletion of information

Note: Your information may be transferred outside of Europe, including to Canada and the United States.

8. DATA RETENTION

We keep your order information in our records until you request its deletion.

9. CHANGES TO THIS POLICY

We may update this policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

10. CONTACT

For questions about our privacy practices or to file complaints:

Email: one.colorsflame@gmail.com
Address: Calle 12 # 15-63, DC, 110111, Colombia

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